Author Archives: Cloud Tech Solution

IDG Contributor Network: Amazon Echo sets the bar for the perfect PC, smartphone or tablet upgrade experience

IDG Contributor Network: Amazon Echo sets the bar for the perfect PC, smartphone or tablet upgrade experience Back in the 1990s I became concerned that it took way too long for someone to provision a new laptop.  What brought this to my attention was when Intel was recommending users get laptops every two years, […]

Apple feels the tech transition heat

Apple feels the tech transition heat Supplier rumor in combination Apple’s decision to stop revealing iPhone sales data may have hurt the company’s notional market cap a little, but company watchers should think a little more deeply. Is it business as usual? Numerous data points ostensibly emerging from inside the Apple supply chain seem to […]

What is Windows Hello? Microsoft’s biometrics security system explained

What is Windows Hello? Microsoft’s biometrics security system explained Windows Hello is a biometrics-based technology that enables Windows 10 users to authenticate secure access to their devices, apps, online services and networks with just a fingerprint, iris scan or facial recognition. The sign-in mechanism is essentially an alternative to passwords and is widely considered to […]

IDG Contributor Network: AT&T, Verizon, mobile 5G and what’s coming next in wireless

IDG Contributor Network: AT&T, Verizon, mobile 5G and what’s coming next in wireless In the race to mobile 5G, it seems AT&T and Verizon are in it to be first. While I understand there is an honor that goes to the winner, in the scheme of things does it really make much of a difference […]

10 highly useful add-ins for Microsoft Office

10 highly useful add-ins for Microsoft Office The tools available in Microsoft Office are highly versatile, but sometimes you want to do something that Word, Excel, PowerPoint and Outlook can’t accommodate. Chances are good, though, that you can find an add-in that will give you that little extra something. To read this article in full, […]

Will Cortana go the way of Windows Phone?

Will Cortana go the way of Windows Phone? “Say goodbye, Cortana.” That might be what Microsoft is contemplating saying to its struggling digital assistant. Cortana, or at least Cortana as we know it today, could end up on the Microsoft scrap pile, next to Windows Phone. To which I say, “Good for you, Microsoft. You […]

Gmail encryption: Everything you need to know

Gmail encryption: Everything you need to know Encryption may sound like a subject best left to hackers and tinfoil hat wearers, but don’t be fooled: It’s a critical part of contemporary life and something that’s important for everyone, especially business users, to understand. And one of the places where encryption is most relevant and misunderstood is […]

W. Va. says mobile voting via blockchain went smoothly

W. Va. says mobile voting via blockchain went smoothly West Virginia officials say a mobile voting app based on blockchain technology successfully allowed absentee military members and their families living overseas to participate in this year’s mid-term elections using only their smartphones. The West Virginia Secretary of State’s office estimated that 144 West Virginia absentee voters […]

Zoho customer service tools get AI, analytics updates

Zoho customer service tools get AI, analytics updates Zoho has added AI and analytics features to its CRM suite, part of a drive by the company to unify its sales, marketing and customer support apps. Zoho CRM Plus was launched in 2014, bundling nine apps into what the company describes as its customer experience platform.  […]