Gartner: Get ready for more AI in the workplace

Gartner: Get ready for more AI in the workplace

LONDON – Artificial intelligence (AI) will be widely adopted in office environments in a variety of ways over the next few years as businesses invest in digital workplace initiatives, Gartner analysts said today.

The trend is expected to gather steam as voice-activated personal assistants that have proved a hit at home begin to make inroads in the office.

By 2025, the technology will “certainly be mainstream,” said Matthew Cain, vice president and distinguished analyst at Gartner – even though privacy and security concerns have limited deployments so far. Cain was among the analysts who spoke at Gartner’s Digital Workplace Summit here.

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Source: Enterprise Applications

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